Privacy Policy

Effective Date: May 22, 2026

Shield Secure Services is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how information is collected through our website and software products, including NetSecure.

1. About Us

Shield Secure Services is a UK-based software company providing cybersecurity, network monitoring, and infrastructure protection solutions for businesses and individual users.

Our software products, including NetSecure, are designed to help users monitor networks, improve security visibility, and manage digital environments securely.

2. Information We Collect

Personal Information

• Full Name
• Email Address
• Company Name
• Contact Information
• Billing Information

Technical Information

• IP Address
• Browser Type
• Operating System
• Device Information
• Software Usage Data
• Crash Reports & Diagnostics

3. How We Use Information

We use collected information to:

• Provide and improve our software solutions
• Process subscriptions and payments
• Maintain platform security
• Respond to support requests
• Deliver updates and notifications
• Monitor system performance
• Prevent fraud and malicious activity

4. NetSecure Software Data

NetSecure may monitor network-related activities and system-level information to provide core software functionality, including:

• Network traffic monitoring
• Connection visibility
• Threat detection alerts
• Device activity insights

This data is processed solely for software functionality, analytics, and security improvement purposes.

5. Cookies & Tracking Technologies

Our website may use cookies and related technologies to improve performance, analyse traffic, enhance security, and optimise user experience.

6. Data Security

We implement industry-standard security measures including encryption, secure infrastructure, monitoring systems, and restricted access controls to help protect user information.

7. Third-Party Services

We may use trusted third-party providers for payment processing, analytics, hosting, cloud infrastructure, and customer support services.

8. Data Retention

Information is retained only as long as necessary for operational, legal, and security purposes.

9. Your Rights

You may have the right to:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent where applicable
• Object to certain processing activities

10. GDPR Compliance

Shield Secure Services is committed to complying with applicable UK GDPR and data protection regulations.

11. Children's Privacy

Our website and software are not intended for children under the age of 13.

12. Policy Updates

We may update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

13. Contact Us

Shield Secure Services
Website: shieldsecureservices.com

Email: support@shieldsecureservices.com

Location: United Kingdom